The platform

One platform for every part of your operation.

Job orders, spare parts, customers, permissions, and reporting — all in one fast system designed for maintenance and service centers.

Not on the list you'll see elsewhere

Three things that separate us from what you're comparing us to.

The core list is the same everywhere. These aren't on it.

Build your own filters

Your platform manager builds any filtered list or counter from dropdowns, with a live preview that recalculates on every change — no developer, no support ticket, no waiting. Competitors give you the fixed filters they built.

A dashboard that knows who's looking

A "My team" card shows the viewer's own team, and opens those same people. Not one dashboard where everyone sees what doesn't concern them.

Arabic at the root, not a translation layer

Every field is structurally bilingual, sorting and search are natively Arabic, and direction is built in rather than patched on.

Proof you can see, not a claim you read

A lens, built in twenty seconds.

Every system writes "customizable". This is the screen itself: dropdown, dropdown, and a preview that snaps back with the number.

MOSAIC — Lens builder
BasePersons
ColumnDirect manager
Operatorequals
ValueCurrent viewer
2567 Live preview

The relative value is filled by the platform from the viewer's identity at the moment of viewing — so the card becomes "My team" for each viewer.

An illustrative simulation of the lens builder screen; its numbers come from the incident that built it.

Inside the platform

Many connected parts, one system.

Every screen with the name and icon you'll work with — each connected to what's around it, not an island.

Persons

A full people register with five built-in lenses: customers, suppliers, logistics, employees, and technicians.

Tenants

The platform's tenants, each one's data isolated from the rest.

Badges

Define the roles granted to people, governing what they see and do.

Permissions

A permission tree of sections, objects, and verbs — existence and effect controlled separately.

My account

Your own profile details, photo, and password.

Sign-in credentials

Sign-in permission, kept separate from a person's existence and their effect.

Countries

The countries reference — owned by the platform, shared read-only across every tenant.

Languages

Platform languages and the writing direction of each.

Currencies

Currency definitions and symbols in both languages, calculated on a dollar base.

Exchange rates

Rates fetched from an external provider at one click, or entered by hand.

Payment methods

The payment methods approved for your center's transactions.

Contract types

The approved classification of contracts.

Party types

How organizations are classified — customer, supplier, carrier, and others.

Units

The approved units of quantity, weight, and volume.

Ports

Shipping ports, each linked to its country.

Organizations

One unified table, seen through customer, supplier, and carrier lenses — not a table per type.

Address book

Addresses for organizations and their branches, including the invoicing address.

Stores

Warehouse classification, linked to their locations.

Locations

The geographic locations that stores and organizations belong to.

Dashboard

The platform's entry point: each user picks their own cards and orders them by drag and drop.

Settings

Three inheriting layers — platform, then tenant, then user; each overrides the one above or inherits it.

Card editor

A card's name, icon from a gallery, destination from the app's own routes, and its two counters — all without a line of code.

Lenses

A stored filter with a base, two conditions, and twenty-eight operators — built from dropdowns with a live preview.

Sidebar

Navigation sections — name, icon, and order are rows in the database, not code to redeploy.

Many small tiles making one picture

Built for daily use

A fast, focused interface your team learns in days.

Every screen is designed for repeated daily use, without the clutter.

  • Clean screens designed for repeated daily use.
  • Works entirely in the browser, on any device.
  • Arabic and English — switch any time.
Secure by design

Your data, isolated and accountable.

Security, isolation, and accountability are built into the foundation, not added on.

  • Each tenant's data is fully isolated.
  • Role-based permissions across every screen.
  • Full audit trails for accountability.

Ready to bring your service operation into one place?

Talk to us about how MOSAIC fits your center.

Contact sales